Return instructions, including the return address, will be provided via email after you contact us here. Please use the subject line "I want to return my order" and explain the reasons for your return in the body of the email.
From 3 to 5 business days.
Personalised items are non-refundable, unless of course they are faulty or not as ordered. If so, please accept our apologies and send an email at [email protected] including a picture of the received product. Non-personalised products are refunda
Customized cases cannot be returned or refunded. Once you personalize a phone case with text, it becomes a unique item tailored specifically to your preferences. It's important to carefully review all customization details before and after placing yo
While we strive to ensure all our customers are satisfied with their purchases, we understand that returns are sometimes necessary. Generally, the cost of shipping for returns is the customer's responsibility.
You have 30 days from the day of receiving the package to initiate the return process. Contact us at [email protected].
Contact us here within 1 hour of placing your order it may be possible to change your order. Attention: Include your order number and the reason for the return in your message.
Currently, we do not offer exchanges.