coverlab

Return instructions, including the return address, will be provided via email after you&#xA0;<a href="https://coverlabshop.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">contact us here</a>. Please use the subject line &quot;I want to return my order&quot; and explain the reasons for your return in the body of the email.&#xA0;

Return instructions, including the return address, will be provided via email after you contact us here. Please use the subject line "I want to return my order" and explain the reasons for your return in the body of the email.

What is your return address?

Returns & Refunds

Can I get free shipping?

Do you cover customs/import fees?

What countries do you ship to?

Where do you ship from?

How long does the shipping take?

Can I rush my order?

Can I change my shipping address?

What tracking websites can I use to track my order?

Can I track the status of my order?

How's my item packaged?

What should I do if I entered an incorrect address for my order?

Shipping & Delivery

How can I pay for your products?

Where is my gift card?

A discount code isn't working, why?

Do you have special offers & discount codes?

Can I apply a promotion code to an order I already placed?

Can I collect an order?

Do you sell gift cards?

Buy 4 Phone Cases - Pay For 2

Payments

Are your products sustainable?

What material are your phone cases made of?

Sustainability

Do you offer gift wrapping?

Do you include receipts in the box?

Can I make changes to my order?

Can I cancel my order?

Do you create custom prints?

Which phone models do you have cases for?

Do you have a physical store?

Are your phone cases MagSafe®️ compatible?

How to clean phone cases?

Does the wireless charger work with the case?

How many letters can I use to personalise my phone case?

Will the design be clearly visible if I choose a print in the same color as the case?

Will the design look exactly like the one shown on the website?

Product & Order

How long does the refund take to arrive?

What is your returns policy?

Can I return a customized case?

Are returns free?

How long do I have to return my order?

I’ve ordered the wrong product

Can I exchange the item I just received for a different item on your site?

Customer support

Invoice

Collaboration & Promotions

Do you wholesale your products?

Contact Us

How can I check the status of my order?

What should I do if I want to cancel my order?

What if I received the wrong product or size?

How do I propose a collaboration with your company?

What is your return address?Updated a year ago