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Shipping & Delivery

11 articles
Payments

8 articles
Sustainability

2 articles
Product & Order

11 articles
Returns & Refunds

8 articles
Contact Us

4 articles

Articles

How can I check the status of my order?

To check the status of your order, please provide your order number. Once we have your order number, we can inform you if your order has been shipped and provide you with tracking information. This will allow you to monitor the package's progress and

What should I do if I want to cancel my order?

To cancel your order, it is necessary to contact us within a specific timeframe that can be found on our website. If the order has already been processed and shipped, unfortunately, we cannot offer a refund. If you still wish to cancel your order and

What if I received the wrong product or size?

If you have received a product that is the wrong size or different from what you ordered, we kindly ask you to send us photos of the received product along with your order number. This will help us validate the issue and assist you in resolving the m

How do I propose a collaboration with your company?

Thank you for expressing your interest in collaborating with us! To propose a collaboration, please complete the associated form through the link provided on our website. Should we find your proposal of interest, we will be in touch with you to discu

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